Please use this identifier to cite or link to this item: http://repository.ukrida.ac.id//handle/123456789/150
Title: The Effect of Retail Service Quality (RSQ) and Organizational Citizenship Behavior (OCB) on Store Loyalty at The Minimart in Jakarta
Authors: Tecualu, Melitina
Keywords: Retail service quality
organizational citizenship behavior
Issue Date: Feb-2015
Publisher: Contemporary Research Center (CRC Publications)
Series/Report no.: 3;2
Abstract: na
URI: http://repository.ukrida.ac.id//handle/123456789/150
ISSN: P-ISSN : 2201-6333 ; E-ISSN : 2201-6740
Appears in Collections:Form review

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